Last updated: October 11, 2026
This Privacy Policy explains how Ceramic Ignitor (“we”, “us” or “our”) collects, uses and protects personal information when you visit www.ceramicignitor.com (the “Website”) or contact us about our ignition electrodes. The Website is intended for business customers such as appliance manufacturers, burner makers and spare-parts distributors.
1. Information We Collect
Information you send us. When you email, call or message us, we receive the details you choose to provide, such as your name, company name, job title, email address, phone number, country, and the content of your inquiry, including drawings, photos, samples and technical specifications.
Information collected automatically. When you browse the Website, our servers and our content delivery and security provider record standard technical data, such as your IP address, browser type, device type, pages visited and the date and time of your visit.
2. How We Use Your Information
- To answer your inquiries and prepare quotations, samples and technical proposals
- To process orders, arrange production and shipment, and provide after-sales support
- To keep records of our business communications
- To protect the Website against spam, abuse and security threats
- To understand how the Website is used and improve its content
We do not sell your personal information. We will not add you to a marketing mailing list without your consent.
3. Legal Basis (EEA and UK Visitors)
If you are located in the European Economic Area or the United Kingdom, we process your personal information on the following grounds: to take steps at your request before entering into a contract (for example, preparing a quotation); to perform a contract with you; our legitimate interest in running our business and securing the Website; and, where required, your consent.
4. Cookies
The Website does not currently use advertising or analytics cookies. Our content delivery and security provider may set strictly necessary cookies to protect the Website from malicious traffic. Our Contact page includes an embedded Google Maps view; when it loads, Google may collect information such as your IP address and set its own cookies under the Google Privacy Policy. If we add analytics or other cookies in the future, we will update this policy and, where required by law, ask for your consent.
5. How We Share Information
We share personal information only with parties that help us run our business, and only as far as needed:
- Website hosting providers (our server is located in Frankfurt, Germany)
- Content delivery and security service providers
- Email and communication service providers
- Google, which provides the map embedded on our Contact page
- Logistics and shipping companies, when we deliver samples or goods to you
- Government or legal authorities, when required by applicable law
6. International Transfers
We are based in China. Information you send us will be accessed and processed in China, and our service providers may process it in other countries. We take reasonable steps to protect your information wherever it is processed.
7. How Long We Keep Information
We keep inquiry and order correspondence for as long as needed to respond to you, maintain our business relationship and meet record-keeping requirements. Server logs are kept for a limited period for security purposes and then deleted.
8. Your Rights
Depending on where you are located, you may have the right to access, correct or delete your personal information, to object to or restrict certain processing, and to withdraw consent you have given. To make a request, contact us at [email protected]. You may also have the right to lodge a complaint with your local data protection authority.
9. Security
We use reasonable technical and organizational measures to protect personal information, including encrypted (HTTPS) connections to the Website. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
10. Children
The Website is intended for business use and is not directed at children under 16. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: [email protected]
Phone: +86 181 6826 1202
Address: Baoying Economic Development Zone, Yangzhou, Jiangsu, China